Me: “How can I help you today, ma’am?”
Client: “Is e-mail internet”?
Me: “I beg your pardon?”
Client: “Is e-mail on the internet? I have no internet, can I still read my e-mail?”
Me: “Well yes, you must be able to get online to view your e-mail.”
Client: “Oh, dear. I can’t see my…
Client: “Why haven’t you changed the website yet? I gave you the information an hour ago! You’re so slow, I might have to think about other options.”
Me: “Have you tried refreshing your browser?”
Client: “Ah, much better, you’re fast!”
Me: ”Your employees are saying they can’t get on the internet.”
Client: ”Did they restart?”
Me: ”Yes, but the problem is the wireless is not connected to the internet. Did you change something?”
Client: ”Oh, yeah you have to plug them in to ethernets. I turned the wireless off because…
Client: ”I want you to put the search box at the bottom of my website. I’m tired of all those websites that have them at the top, it’s way too ‘in your face’. I want my visitors to really want to search.”
Me: ”Umm..you want them to search for the search box?”
Client: ”Exactly.”
Me: “Your FTP password is literally one of the five most commonly used passwords in the world.”
Them: “I guess great minds think alike!”